You can change or cancel your plan anytime. In order to keep your SIM / account active, you need to. giffgaff refurbished phones come with a minimum 12 month warranty, battery life guarantee, and prices you'll love. Your SIM is in the process of being activated. On the next screen, log in with your giffgaff member name or phone number. JOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. This is printed on your SIM card just before 3Ggg1 for 3G SIM cards or 4Ggg4 for 4G SIM cards. SIM swap does not change your number. Company Number - 04196996. Enter your shiny new activation code. However, before you can use the giffgaff goodybag services in the EU the SIM card will need to be used in the UK first. See hereNot supported by giffgaff, you will need a sim from one of the following. If your SIM Card is disconnected, you will lose any remaining credit or goodybag balance on your Account. islandstifle. Hi, How do I reactivate an old giffgaff sim - i let it expire by mistake as it is an emergency phone I leave in the car Thanks. Using a giffgaff SIM outside of the EU will incur roaming charges. Find out more about our award-winning monthly plan deals. mw78679 If you had left the sim inactive for 6 months or more then that’s the reason why. veron76846. From the moment you activate your SIM, you have 14 days to try out our service and let us know if you want to cancel your registration to giffgaff. Digital SIM cards need to be installed in a device that can use them, and that’s something that will remain the same with all the eSIMs. my phone shows no service and i am unable to send text messages. See our SIM-only deals. Thanks. sloz. After you’ve activated your SIM, we’ll give you a link to transfer your old number. On the next page headed “SIM replacement ” click the yellow buttonJOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. You then need to activate a new SIM either in your old account or a new one. On the next screen, log in with your giffgaff member name or phone number. to change to a nano SIM) you can transfer your number and existing credits and goodybag by performing a SIM SwapRemember that to activate a giffgaff SIM card and use it, you must use an unlocked or O2 mobile phone. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. You’ll just need your PAC code from your previous network. SIM Replacement page will load. vitbu65 not sure what you mean. If a giffgaff SIM is not used for 6 months you risk losing the number. We're award winners. Giffgaff pay as you go rates. If you only mean you lost the activation code for the original sim, that is not relevant. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. You want be able to activate another sim on your account except the replacement. If you need a sim urgently, some members will deliver, or you could pick one up locally. Hi there, I have a phone with an old giffgaff sim card, not used it for a number of months. Your feedback is really useful to us! Please give this response a thumbs up if it resolved your issue 👍, or use a ‘cry’ reaction if it didn’t quite hit the mark 😢. Carrying out a SIM Swap on an Unactivated giffgaff SIM will keep your current number and any Goodybag or Airtime Credit that’s on your GiffGaff Account, below is the procedure do this: There can be a delay when you do the SIM swap, so do it during a non-important time! There’s a 13 digit code on the SIM itself that you can use instead. SIM cards are 3 SIMs in 1 (called "triple SIMs"), simply pop out the size of SIM you need; Insert it into your device; Turn your. Voicemail (443)sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. Restart your phone every 30 minutes to get it to connect the giffgaff network. Send a text. (if you have this option) >>>. You can change or cancel your plan anytime. Select the monthly plan that best suits your needs. Hi because you reported it stolen giffgaff will automatically send you replacement sim. argos1. 1. My old SIM is still activated according to GiffGaff when I try to reactivate it, but no signal because everything transferred when I swapped to my new nano SIM. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. You can’t as it’s not possible to reactivate a deactivated SIM card. Just pop over to giffgaff. No you don't need a card to activate your SIM, you can do it with a top-up voucher which you can get from your local corner shop, supermarket, post office, or WHSmith. rachelw18 Hi. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. steve73553 if a few months is less than six yes you can,. The steps are the following: 1 ACTIVATE SIM. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Can I change a new sim to my old number, if so how long does it take?If a giffgaff SIM is not used for 6 months you risk losing the number. sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. giffgaff Limited is authorised and regulated by the Financial Conduct Authority (FRN 680957) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ). And there is no way to reactivate that sim or retrieve the number. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. com then activate your first sim by setting up your online account and activating the sim with min £10 top up or by purchasing a goodybag and set up and run your account through your on line account dashboard. Make sure that there is no call transfer and call display is on, and PIN code off. SIM swap does not change your number. Reactivate SIM Reactivate SIM. It will just try to swap your number to the new SIM. Redeem your top-up voucher number (a minimum of £10. Europe. SIM Swap is the process of replacing your existing SIM with a new SIM, moving your existing number etc to the new SIM. After you’ve activated your SIM, we’ll give you a link to transfer your old number. You then need to activate a new SIM either in your old account or a new one. Welcome to Giffgaff 👍. figment_uk. You will now have successfully activated your shiny new giffgaff SIM card. christiniannmansh37 giffgaff will have send it out to you the next day, unfortunately Royal Mail service is very slow so please be patient and hopefully it will arrive with you very soon or maybe the Royal Mail are on strike again. To. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Here is how you perform a SIM Swap. Enter the code from your new SIM and click "Activate your SIM". giffgaff customers can follow simple, step-by-step instructions on giffgaff's website to activate a new SIM card. when i go to make a call it doesnt ring it just comes up with “call failed”. Enjoy 5GB EU roaming, unlimited minutes & texts, plus 5G at no extra cost. Please note that goodybags are designed to work in the UK and with RLAH in the EU and selected destinations. OPTION 2: ORDER OR BUY A NEW giffgaff SIM CARD AND PERFORM A 'SIM SWAP' PROCEDURE. Hi all, I have a SIM which I have allowed to expire. giffgaff says all I need to do is enter the activation code on the back of my SIM card to reactivate it. Once your new SIM is with you Login to your existing giffgaff account and then go to this page:. Activate your giffgaff SIM on our activation page (you’ll be given a temporary number for the time being). That’s a real shame - because I fancied on iPhone SE which needs dual sims: nano-SIM and eSIM, and. The SIM card to this mobile phone phone number removed for. Obtain a new giffgaff SIM card either online on giffgaff’s SIM Order Page or you can buy one from a supermarket, convenience store or newsagent priced £1. . Firm Reference Number - 680957. See Here:. Or ask one of our helpful agents for an. good morning angel91720 unfortunately you will have to wait for the replacement sim that giffgaff will be sending you out in the post to activate in your giffgaff account. To activate the giffgaff SIM card, you’ll need to create a new giffgaff account for the new SIM card and make a purchase (buy PAYG credit top-up or a 1 month goodybag plan) via a credit/debit card, PayPal account or a top-up voucher. Select the following option: Order a free. New SIM with new number is required, if you wish to use the services again. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. Leave the rest of the fields blank. Click “activate your sim” Input the 6 digit activation code from the new sim in the box provided and click the yellow activate your sim button. when the giffgaff sim has been deactivated of no use after 6months it will be of no use will have to activate a new sim and ther be a different random number for it foodie_mum Normally a sim becomes inactive and the number is reallocated after 6 months of inactivity. You could get another giffgaff SIM from a local shop for £1 and perform a SIM swap. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Ask a giffgaff agent. Get a SIM only deal and enjoy the flexibility and savings that come with it. APN: giffgaff. Use some data. sim12godson Hi there. This is what giffgaff call a 'SIM swap'. Use some data. i just got a new one and now his sim seems to have been deactivated as it hadnt been used for a while!can giffgaff simply reactivate number as that number is used for contact he needs to verify something on. We believe that you should be in control of your mobile, which is why our monthly plans are designed to be a flexible mix of data, minutes and texts. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. tinternmum. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. Activate a giffgaff SIM card: To activate your SIM, you’ll need to make a purchase (buy credit top-up or a 1 month goodybag plan) via a credit/debit card, PayPal account or a top-up voucher. Keep in touch with your mates for free with unlimited calls & text to giffgaff numbers. jayknox93 Yes that’s why. Click on the (+) symbol in the upper menu and enter the following data. UK telephone regulator The Office of Communications, Ofcom states that numbers which are not in use must be recycled after a certain period of time, with giffgaff this is 6 months. gosmith. - Buy or recur a plan. After you have activatied a new sim, it can take between 30 minutes and 4 hours and very occasionally up to 24 hours before everything is fully working. 3. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. If you raise a case with an agent (giffgaff staff), you can view agent replies on your account dashboard, under the Messages section. How do I activate my SIM? Easy peasy. Or, you could consider activating the sim on behalf of her. (its the goodybags that make giffgaff competitive),Embrace life with these flexible plans. PROCEDURE TO CARRY OUT A SIM SWAP. Good contracts, monthly rolling and pay as you go. Sim deactivates of none use just after six months when not used sim. Thanks. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. sloz. Download the giffgaff app. These conditions which are set by OfCom (the UK’s communications regulator) are present to prevent the deactivation of members SIMs who have very little activity or who. If a giffgaff SIM is not used for 6 months you risk losing the number. Unlimited calls and texts. Enter the code from your new SIM and click "Activate your SIM". Swap your current giffgaff SIM card out for a new one to rule out a faulty SIM. This join giffgaff article guides you through the whole SIM ordering and activation process. Enter the 6-digit code printed on your giffgaff SIM card and click "Activate your SIM". Hello, I had an email saying my sim would be deactivated as it had no been topped up in a while, we live out of the UK. The sim can no longer be used. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. If your giffgaff SIM is not used for 6 months you risk losing the number. If your SIM card is disconnected, you will lose any remaining Airtime Credit and/or goodybag balances and also the phone number on your account. e. Not able to reactivate my SIM Not able to reactivate my SIM. Once a SIM card has been deactivated, it's not possible to reactivate it. Said to contact Help section. com/activate. Just make sure you delete all card details, recurring goodybags and auto top ups, paypal details from your account and your sim will deactivate in 6 months when not used, once. Hi pauld71689 >>>. All you need is a credit/debit card or top-up voucher and an unlocked phone. Standard, micro, and nano, they all pop out of each other. If you’re trying to activate a second SIM under your account it won’t work. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. Activate giffgaff SIM To activate giffgaff SIM, go to or click the button below. when i go to make a call it doesnt ring it just comes up with “call failed”. Wont be able to use the sim had working with account if been deactivated on account because of none use. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. In addition, you can insert the SIM Serial Number instead - this is the 19 digits printed on your SIM card. If its still not working, keep trying the below with the new activated giffgaff sim in the mobile / device. If you recently Joined giffgaff⬇️. Your phone must be unlocked or registered with o2 to work with giffgaff SIMs. The steps are the following: 1 ACTIVATE SIM. victordiage Yes you can activate the SIM anywhere in the World. To make sure your Giffgaff number active, please do one of the following on every 6 months: Make a call; Top up ; Use mobile data; Send a text messageNo the SIM swap worked but the iphone 5 I put the new SIM in has stopped charging so trying to reactivate the SIM in my old iPhone 4 - if they were same size I'd just swap them over. Select the monthly plan that best suits your needs. Get a SIM only deal and enjoy the flexibility and savings that come with it. The SIM swap should take no more than 30 minutes to complete and can be performed any time between 4. 2020, 43430)) At least one connection to Internet, At least 4 received calls of more than 10 seconds, At least one top-up /purchase. 4. Basically, it will be a substitute for the SIM card, making it. Hi I bought a new phone and cant for some reason use my old giffgaff SIM. sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. You could get another giffgaff SIM from a local shop for £1 and perform a SIM swap. Enter the code from your new SIM and click "Activate your SIM". Pay as you go SIM cards and great value mobile phone deals with giffgaff Choose a mix of texts, minutes and data with your perfect plan. Good Afternoon @rskin71. Minimum payment activation amounts: If activating by topping up credit only, the. 4. If it’s still not activated after that, try to re-insert the SIM. giffgaff SIM activation helpGood Afternoon @janiepie3. JOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. In order to confirm your identity we need to collect some information about you. Since I got my new SIM card fromm giffgaff I haven't been able to use internet or calls. e. jakub20810 Thank you for contacting the GiffGaff Community. Make a least one call, SMS or MMS to another number (for technical reasons, emergency calls like 999/112 & SMS/ calls to giffgaff services (i. Order your free SIM Activate your SIM. It should arrive within 1-3 working days. Firm Reference Number - 680957. A SIM card is deactivated and recycled when it has not been used for the last 6 months. Enter the code from your new SIM and click "Activate your SIM". Firm Reference Number - 680957. Have a close look at your current sim, new sims are 3 in one sims. If you want to use giffgaff again, you'll need to obtain a new giffgaff SIM card either online on giffgaff’s SIM Order Page or you can buy a giffgaff SIM from a supermarket, convenience store or newsagent, activate the new SIM card and you'll get a new mobile number for your new SIM card (it'll appear on your dashboard). Activating your Giffgaff SIM card with a voucher is really simple. You then need to activate a new SIM either in your old account or a new one. We call it a Sim Swap. On the next screen, log in with your giffgaff member name or phone number. Activate your SIM. 1. Activating a giffgaff SIM card. Please activate your giffgaff SIM card here. Set your plan to auto-renew or swap and change it for a. My sim card was deactivated because I stopped using it but now I need to reactivate it and recover my old number. Use the ‘Transfer number’ section of your VOXI account online. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into a number recycling pool for use elsewhere, therefore the. Your phone must be unlocked or registered with o2 to work with giffgaff SIMs. Enter the code from your new SIM and click "Activate your SIM". giffgaff doesn’t provide eSIMs at present. ) This will also suspend you giffgaff account to prevent unauthorised charges. Browse by categories. I’m already a giffgaff member but I ordered two sims for my mom and her partner am I able to activate them or do they have to thanks. It is impossible to retrieve it. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. Start by inserting the SIM card into your device: Detach the SIM card from its holder. T&Cs apply. Please activate your giffgaff SIM card here. See all plans. In the form itself, include your former account membername, lost mobile number, name and address that matched your account and 3 regularly called /texted numbers. dadhj56 Thank you for posting to the giffgaff Members Help & Support Community, where fellow giffgaff customers will try to assist you with your query. These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. Chrome. The following link will explain the deactivating process to you:-. megcopes. To activate the SIM card you only need the following: • A non-active giffgaff SIM card • A bank card. 11. It picks up the GiffGaff network but gives Restricted Service when trying to call and won't send a text. It’s not working. Any credit or Payback Points that you had on your giffgaff account as well as your mobile number are lost (the mobile number is recycled for use elsewhere and cannot be recovered). Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. On the next screen, log in with your giffgaff member name or phone number. I have a spare sim but it seems to have deactivated. Reactivate simcard Reactivate simcard. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. Get the best SIM only deal for you. Article: Learn more about SIM deactivation. 18 month contract This 18 month contract gives you the most data for your money and auto-renews each month. 30am and 9. Select ‘transferring your number’ on your online Asda Mobile account. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. On the next screen, log in with. If your SIM have been deactivated because of the number transfer to Orange, there's nothing you can do - the SIM is dead and you have permanently lost any remaining credit or goodybag that was on the account. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. The account is still valid. Choose a plan or top up as you go. It can take from within 2 hrs. annemlawson Hi sorry but after 6 months of non use the SIM is cancelled and the numbers recycled ! So. On the next screen, log in with your giffgaff member name or phone number. clair46526 Hi there. giffgaff Limited is authorised and regulated by the Financial Conduct Authority (FRN 680957) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ). We believe that you should be in control of your mobile, which is why our monthly plans are designed to be a flexible mix of data, minutes and texts. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated and is rendered useless). If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM and the mobile number associated with the SIM card is recycled (the mobile number cannot be recovered and the SIM card cannot be reactivated and. Performing just one of the actions below within any six month period will prevent SIM card deactivation for another six months:I'm sorry @mrschapman, it is not possible to re-activate a giffgaff SIM that's been disconnected from the network. Text “PAC” to 65075 from your old SIM (not your giffgaff one). I have a spare sim but it seems to have deactivated. You will need to raise a case with a giffgaff agent hereActivate my SIM. If you have not used your Giffgaff SIM once within a 6 month period it will have been deactivated & your number recycled. In case no phone number appears in your giffgaff account, your activation has not been completed. steve73553 if a few months is less than six yes you can,. But that's just the start of what the app can do. If you don’t use your Giffgaff mobile service for more than 6 months, your Giffgaff account and your Giffgaff number will be deactivated and you can’t get your number back. I already tried to re-activate the SIM card a lot of times. To continue using giffgaff you need a new SIM, and will be allocated a different number. When the SIM arrives you will need to perform a SIM swap . Also, check your junk mail for a message from giffgaff. I think your mis-reading the message from giffgaff. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to another. There are no zero's or O's in the codes. If there is no activity on a SIM Card over a period of 6 months such as making a Call, sending a Text or Topping Up it is automatically deactivated and number reallocatd to a Central Pool of numbers waiting reallocation. If you have a standard sim, you can push the middle out to turn it into a micro sim. It's now about 6 days ago! It's very fustrating and if you can't help me asap. Article: Why is my phone number deactivated? Sorry about that. Enter the code from your new SIM and click "Activate your SIM". Joining giffgaff: The. If you want to. You can activate your sim card at anytime ,but you will either need to top up with the minimum of £10 or you can buy any goodybag or gigabag,without topping up to activate your sim card. Hi @lcs110 You can activate your new sim card in Malaysia, by entering the sim code and then logging in. If you’re trying to activate a second SIM under your account it won’t work. 24/7 Tech help from our award winning community. GiffGaff is a UK mobile network that uses the high-quality O2 network spreading across the UK. These conditions which are set by OfCom (the UK’s communications regulator) are. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. put 894411 followed by the first 13 digits from the back of the simCan I reactivate the SIM with same card and same number? freezing77. Has this happened. I tried to activate a new SIM but wouldnt let me either. In addition, the SIM in use will have been deactivated, and a security bar will have been placed on your account, to stop. I have got credit on my giffgaff account. You need a separate account for each SIM/number. my phone shows no service and i am unable to send text messages. Is it possible to reactivate the existing sim in phone on my online GiffGaff account ? lmort57. 30pm. Here is what the user manual states: '5. If you want to use giffgaff again, you'll need to obtain a new giffgaff SIM card (either online on giffgaff’s SIM Order Page or you can buy a giffgaff SIM from a shop or newsagent), activate the new SIM card and you'll get a new mobile number for your new SIM card (it'll appear on your dashboard. The SIM Serial Number (SSN) is printed on your SIM card. If you have a standard sim, you can push the middle out to turn it into a micro sim. Get your free SIM. Text ‘PORT’ to 23424 from your new SIM and follow the instructions. to a new SIM. As @eddw789 explained above, giffgaff is required to deactivate unused phone numbers and when that happens, the number is permanently and irretrievably lost. Report lost or stolen. Skip to content. We’d love to bring your old number to giffgaff. Reactivate simcard Reactivate simcard. You cannot deactivate a giffgaff SIM card and reactivate it again, no. Once you have your GiffGaff activation. welcome to help and support. Change my number. After switching to an eSIM, my phone is telling me that the new eSIM has issues This sometimes happens because the switching process causes the two SIMs (old and new) to lose signal for a short time until the process is done. Enter the code from your new SIM and click "Activate your SIM". Sim activation is fully complete after you have topped up, or bought a goodybag by minimum of £10. When I go into giffgaff it now tells me to activate my sim by entering my activation code. She can consider using free wifi in places such as shopping centres, mcdonalds, supermarkets etc. Reactivate simcard Reactivate simcard. In order to have the handset / IMEI bar lifted, the replacement SIM must have been received and fully activated. Also your number would have been recycled and any credits leftover are lost. No you don't need a card to activate your SIM, you can do it with a top-up voucher which you can get from your local corner shop, supermarket, post office, or WHSmith. I was promised that I will get back my old number whiten 24hrs it's now 48 hrs. THIS SIM IS THE ONLY WAY TO REACTIVATE YOUR NUMBER!If you had left the sim inactive for 6 months or more then that’s the reason why. To login, you must use. Welcome to Giffgaff 👍NOTE: Before activating a new giffgaff SIM on a brand new giffgaff account, please be sure to log out of any existing giffgaff account first, then, create a brand new account for the new giffgaff SIM card and activate it. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. Details of the charges that will apply can be found here. If the sim has deactivated then you have now lost that number and any credit on the account so would need to register a new sim. fdame14 Hi there. £10 is. Rekindle is a digital inclusion project aimed at helping people over the age of 60 in Middlesbrough gain the confidence and skills to use digital platforms t. Agents aim to reply to questions within 24 hours. Firstly all giffgaff Sims are now trio Sims so you can push the middle out to the required size from standard- micro and lastly nano, check your present SIM is not a trio that would save you performing a SIM swap. On the next screen, log in with your giffgaff member name or phone number. If your SIM card is disconnected / terminated, you will lose any remaining Airtime Credit / Top up balance and goodybag and also payback, your old phone number will get recycled. Save APN settings through the top menu. Log in to the account you want to swap SIM cards on; Go to the activation page; Enter the 6 digit activation code from the new SIM; Click Continue. Click the activate sim. To get the PAC code text ‘ from the number. Your first name Your last name Your email address IMEI used on account (dial *#06# from the phone) SIM Serial Number (SSN) on account (13 digits long and starts 006) You will also need to supply ONE of the TWO following details to verify your identity. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. wengiaoleng Hi there. I already paid 20 pounds worth of goodybags and cant activate my SIM. On the next screen, log in with your giffgaff member name or phone number. Is it possible to reactivate my SIM? Once a SIM card has been deactivated, it's not possible to reactivate it. Next - follow the steps below - ------ The Activation/giffgaff Info ------ (Step 1) Once you've 'Topped up to Activate' the giffgaff sim - You will need to give the system around 30 minutes ( but in rare events it can take up until 24 hours to fully finish things off. To contact an agent. My SIM is broken. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. We’d love to bring your old number to giffgaff. Unfortunately when I try to reactivate the SIM I have for my giffgaff number using the 13 digit code on my SIM card it tells me it can't be activated right now and to check out the help section.